Terms and Conditions
Effective Date: February 1, 2026
Welcome to Home2Fix. These Terms and Conditions ("Terms") govern your access to and use of the Home2Fix platform and services. By accessing or using our website or services, you agree to these Terms.
1. Description of Service
Home2Fix is a technology platform that connects customers with independent home service professionals. Home2Fix does not directly provide home repair or maintenance services. Service professionals are independent contractors and are not employees or agents of Home2Fix.
2. User Accounts
To access certain features, users may be required to create an account and provide accurate, complete information.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
3. SMS Communications
By providing your phone number during account registration or when submitting a service request, you consent to receive SMS messages from Home2Fix related to:
- Account verification
- Service request confirmations
- Provider match notifications
- Appointment updates
- Customer support communications
Message and data rates may apply. Message frequency varies.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at support@home2fix.net. Consent to receive SMS messages is not a condition of purchase.
4. User Responsibilities
Users agree to:
- Provide accurate information
- Use the platform lawfully
- Not misuse or attempt to disrupt the platform
- Not engage in fraudulent or abusive behavior
5. Payments
Payments may be processed through third-party payment providers. Home2Fix is not responsible for payment processing errors caused by third parties.
6. No Warranty
Home2Fix provides the platform "as is" without warranties of any kind. We do not guarantee the quality, safety, or legality of services provided by independent professionals.
7. Limitation of Liability
To the maximum extent permitted by law, Home2Fix shall not be liable for indirect, incidental, or consequential damages arising from use of the platform or services provided by third-party professionals.
8. Termination
We reserve the right to suspend or terminate accounts that violate these Terms.
9. Changes to Terms
We may update these Terms from time to time. Continued use of the platform after changes are posted constitutes acceptance of the updated Terms.